FAQs

. What types of cigars do you offer?

We offer major brands of premium cigars, including those from various regions, brands, and flavor profiles.

2. Do you have a physical store, or is it online only?

We have a physical store located at 3581 Lee Rd. Shaker Heights, Ohio 44120. We also offer cigars are several our our affiliate locations with include local  golf courses and restaurants. 

3. Can I purchase cigars and cigars accessories online?

Yes, you can browse our selection and make purchases through our secure online store. We ensure safe packaging and timely delivery.

4. What payment methods do you accept?

We accept major credit cards, as well as other secure payment methods both in-store and online.

5. Is there a minimum age requirement to purchase cigars?

Yes, in accordance with local regulations, customers must be at least 21 years old to purchase cigars.

6. Do you offer cigar accessories?

Absolutely! We have a range of accessories, including cutters, lighters, humidors, and ashtrays, to enhance your cigar experience.

7. Are there any discounts or loyalty programs available?

Yes, we offer discounts on certain products, and we have a loyalty program for our valued customers. Check our website or inquire in-store for details.

8. Can I reserve or purchase cigars in bulk for events?

Certainly! We offer bulk purchasing options, and you can also reserve cigars for events. Contact us for personalized assistance.

9. How should I store my cigars at home?

It's best to store cigars in a humidor at a temperature of 70°F (21°C) and a humidity level of 70%. Our staff can provide guidance on maintaining the optimal conditions.

10. Do you host cigar events or tastings?

Yes, we regularly host events and tastings. Check our events calendar on the website or inquire in-store for upcoming activities.

Feel free to contact us if you have any other questions or need further clarification!